Cookie Declaration

Website owner and contact details

This website is driven and owned by:

RICH & HANC ApS
CVR 36449292
E-mail: contact@richandhanc.com
Phone: (+45) 3024 4708

What is a cookie?
A cookie is a small data file that we store on your computer to keep track of what happens during your visit and to recognize the computer. A cookie is not a program and does not contain viruses.

Websites usage of cookies
Cookies are required to make the website work. Cookies also help us to gain an overview of your visit at the website so we can continually optimize and target the website to your needs and interests. For example, cookies may remember if you have logged in, what you have added to the shopping cart, if you have previously visited the site, etc. Below you can find the overview of the website's use of cookies and our collaborators regarding this.

Necessary cookies
These cookies are required for the website to provide a service that the end user has explicitly requested. For example, cookies are used to get a shopping cart to work. The content of the website is stored and managed through a CMS platform. It leaves cookies that are used to recognize you when you surf around the page and remember if you are logged into My FDIH and the content of your shopping cart.

Preference cookies
These cookies are used to ensure the optimal user experience on the website. It is for example preferred preferences such as languages or choices that make navigation easier. No personally identifiable data is collected with this type of cookies.

Operation and optimization cookies
These cookies are used for the operation of the website. For example, it could be counting the number of visitors or other information to be used for analysis. They are also used in relation to questionnaires. These cookies can collect limited data that can be attributed to the individual user. We use Google Analytics to analyze how visitors use the website. The information that the cookie collects about your visit (traffic data, including your IP address) will be sent to and stored on Google's servers in the U.S.. You can opt out of Google Analytics cookies here: http://tools.google.com/dlpage/gaoptout

Marketing - anonymous tracking across the website
These cookies are used to track users across their visits to multiple websites. These cookies can be used to create profiles that show which searches each user has made or which pages they have visited. These cookies can store data that identifies the individual user or which contains specific information about the user. Anonymous data can be shared with 3rd party. With AddThis you can share the page's content on social networks. When you share then AddThis will add cookies that collect information about which pages you share and which social networks you use to share it. UserReport is used to gain insight into what type of customers that are visiting the site. If you have filled in a UserReport questionnaire, this information will be able to follow you to other websites.

Google Analytics
We use Google Analytics to analyze how visitors use the website and to target our marketing. The information that the cookie collects about your visit is sent to and stored on Google servers, including in the United States. Visitors who do not want their data reported by Analytics can install the browser add-on for opt-out of Analytics, here: https://tools.google.com/dlpage/gaoptout.

Rejection of cookies
You can always reject cookies on your computer by changing the settings in your browser. Where to find the settings depends on which browser you are using. However, you should be aware that there are many features and services you can not use because they require that the website can remember the choices you make.

Deleting cookies
Cookies that you have previously accepted can easily be deleted. If you use a PC with a newer browser, you can delete your cookies by using the shortcut: CTRL + SHIFT + Delete. If the shortcut do not work and/or you use a MAC, then start by finding out which browser you are using and then click on the relevant link below:

Internet Explorer
Mozilla Firefox
Google Chrome
Opera
Safari
Flash cookies (all browsers)
iPhone ,iPad and other any other Apple product
Smart phones with Android
Smart phones with Windows 7

Questions and complaints

Do you have any questions? If you have any comments or questions regarding our information about the processing of your personal information, please feel free to contact us at (+45) 3024 4708 or contact@richandhanc.com

How to complain about the website’s information about cookies
Complaints must be sent to contact@richandhanc.com and should at least contain the following information:

- Your name
- Your address
- Your email
- Your phone number
- Website's www address
- Detailed description of the complaint's content

RICH & HANC will then process your complaint within a reasonable time.

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